Frequently Asked Questions

How do I order?

Please browse our website and select the items in the colour / size / quantity that you require. As you shop your selected items will be added to your shopping cart. When you have finished browsing, please proceed to the checkout where your delivery address and payment card method will need to be entered. Once the payment has been taken, you will be sent an automatic order receipt to the email address that you will have been prompted to give. If any problems arise with the checkout procedure and you wish to talk to someone about your order, then please contact us on +44 (0)1795 477 207 (mon - fri 9am - 5pm).

 

What are the sizes / measurements for your clothes?

Because we offer such a diverse range of clothing, variations in garment sizes within the same category may occur. However, as a guide the average dimensions for our current stock items are listed below.
The dimensions below are measured across the back of a flat laying garment and are taken from side seam to side seam and from top of the neck line down to the bottom hem.

Size Chart


What are the washing instructions for your garments?

All of our garments have the recommended washing directions printed on to the reverse of the Dirty Fingers label. These are the labels that are sewn into the neckline. As a guide please wash at 40 degrees only, do not tumble dry and do not iron directly on to the printed motifs.

 

Do you supply Wholesale to the Trade?
 
 The short answer is 
Yes we do! If you are a buyer for a multiple or an independent retailer, then please contact us by email or phone and we will be able to discuss the trade options that are available for you.

Email your enquiry to.......... 

or call our sales team on +44 (0) 1795 477 207
 

Which payment methods do you accept?

We accept Visa, Visa Debit, Mastercard, Switch, Delta, Maestro, Electron, Switch, Solo and PayPal

 

Can I Change or Cancel an order?

Please contact us within 24 hrs of placing and paying for your order. An order can not be changed or cancelled once it has been dispatched. We can be quick to process your orders and any delay on notifying us of your changes may be too late.

 

 

What are your SALE items?

All our sale items are from the same stock as all our other, high quality, Dirty Fingers products. They are just end of lines and older designs that we wish to clear at rock bottom prices. So check out this section if you want to bag a bargain.

 

 What are the Seconds like? 

Any garments listed under this section (if active) will be items that have been rejected, during the quality control procedures that are implemented during production. They may have ink marks, small stains, slightly blurry print finish etc., and are offered for sale at a cost price that reflect their condition.

Descriptions of the faults accompany all of these listings. The garments themselves are of the same high quality as all our standard stock items it is just that they may be marked or damaged in some small way.

Please Note: There is NO return, exchange or refund for these Seconds items. Please be fully aware of the condition of the item before you purchase.


How long for delivery of my order?

Please see our Delivery Information section for all details relating to shipping costs and approx. delivery times.


What are the Washing Instructions for your items?

The washing and ironing instructions for your garment are printed on the reverse of the Dirty Fingers neck label. Please read before washing and do not iron directly on to the printed motif.


Can I have a personalised T-shirt made by you?

We offer a number of personalised designs and these can be printed with names, logos, teams etc.. of your choice. If there is a special design idea that you require, then please talk to us and we will be more than happy to help if we can. Contact us by email or phone, our details are on our Contact Us page.